Privacy Policy
Effective: June 1, 2024
1. Purpose of Processing Personal Information
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Wehome Co., Ltd. ("Company") processes personal information for the following purposes:
1. Member registration and management: Member service use, identity verification, fraud prevention
2. Provision of goods or services: Service delivery, content provision, personalized services, payment and settlement
3. Handling complaints: Identifying complainants, fact investigation, notification of results
2. Retention Period
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① The Company retains and processes personal information within the period consented to by the data subject or as required by law.
② Retention periods:
1. Member registration and management: Until membership withdrawal (or until completion of any ongoing investigation)
2. Service provision: Until completion of service delivery and payment
- E-commerce transaction records: 5 years
- Consumer complaint/dispute records: 3 years
3. Personal Information Items Processed
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Required:
- Name, email address, password, mobile phone number
- Service usage records, access logs, cookies, IP address
- Payment records
Optional:
- Profile photo, date of birth
- Address (for host license application)
- Bank account information (for host payouts)
- ID copy (for host license application)
4. Third-Party Disclosure
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① The Company processes personal information only within the scope stated and discloses it to third parties only with the data subject's consent or as required by law.
② Third-party disclosures:
- Recipient: Payment processor (NicePay, etc.)
Purpose: Payment processing
Items: Name, email, payment information
Retention: 5 years after transaction
- Recipient: Ministry of Land, Infrastructure and Transport
Purpose: Verification of legal home-sharing operations
Retention: During exemption period
5. Outsourcing of Personal Information Processing
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① The Company outsources personal information processing as follows:
- Contractor: Amazon Web Services (AWS)
Task: Data storage and management
Retention: Until contract termination
- Contractor: NicePay
Task: Payment processing
Retention: 5 years after transaction
6. Rights of Data Subjects
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① Data subjects may exercise the following rights at any time:
1. Request to view personal information
2. Request to correct errors
3. Request to delete
4. Request to stop processing
② Rights can be exercised via written request, email, or fax, and the Company will respond without delay.
7. Destruction of Personal Information
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① When personal information is no longer necessary, the Company will destroy it without delay.
② Destruction methods:
1. Electronic files: Permanently deleted using non-recoverable methods
2. Paper documents: Shredded or incinerated
8. Security Measures
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The Company takes the following measures to ensure the security of personal information:
1. Administrative: Internal management plans, regular employee training
2. Technical: Access control management, encryption of sensitive information, security software
3. Physical: Access control to server rooms and data storage facilities
9. Privacy Officer
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Privacy Officer
- Name: Lee Woo-seok
- Title: CEO
- Email: privacy@wehome.me
Privacy Department
- Department: Service Operations Team
- Contact: cs@wehome.me
For any privacy-related inquiries, please contact us at the above.
Privacy Inquiries
contact@wehome.me
+82(2) 2088-5665
contact@wehome.me
+82(2) 2088-5665