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  • 재이 이
    100% 환불가능 기간을 넘겨서 환불 문의, 호스트는 환불처리 권한이 없어 위홈측에서 규정대로 처리할 일이라 안내하니 이것저것 꼬투리 잡기시작함. (에어컨 개수, 주차, 왜 후기가 없는지, 내 숙소에 대체 묵는사람이 있는지) 본인이 숙소 설명 숙지했으면 없을일이며 환불을 위해 호스트에게 문제를 찾아내려하고 화풀이 하는듯한 태도가 매우 불쾌했음. 숙소 예약시엔 설명을 제대로 보고 예약을 하거나 요구사항이 모두 받아들여질 수 있는 호텔에 묵었으면 함. 다행히 숙소 파손은 없었지만 다음 호스트는 게스트에게 숙소설명 숙지했는지 두번세번 확인하고 숙박 받으시는걸 추천합니다.
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    When I inquired about a refund after the 100% refund period, the host did not have the authority to process a refund, so WeHome informed me that it would be handled according to the regulations, so I started to pick up various things. (Air conditioning, parking, why there are no reviews, and whether there are people staying at my accommodation) If I had known the description of the accommodation, it wouldn't have happened, and I was very displeased with the host trying to find the problem for a refund and taking out his anger. When making an accommodation reservation, please read the description properly before making a reservation or stay at a hotel where all requirements can be accepted. Fortunately, there was no damage to the accommodation, but we recommend that the next host check with the guest twice or three times to make sure they are familiar with the accommodation description before receiving their stay.
    2024/08/09
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