We stayed in this hotel to complete our quarantine after testing positive for Covid-19. We were surprised at how little information was available about quarantine regulations. For instance, on the third day, when we asked if we could have some breakfast delivered, we were told that the hotel doesn't do breakfast but that we could go out to get takeaway food (while in quarantine)! It would have been nice to know that on the first day!
The garbage bags were insufficient and the labels on the white bags were misleading. Only on the last day, when asking for more bags, were we told what each bag type was for.

It was not a pleasant experience that you were notified on the first day of arrival in Seoul that you needed to stay in a quarantine hotel. Fortunately MJ and Jimmy are very helpful and knowledgeable about the quarantine process. They had been lifesavers help communicating and navigating the procedures. And the hotel staff have made the stay safe and as convenient as possible. The hotel location is very convenient, there are many shops, restaurants in walking distance, and it is close to many of the attractions in Seoul.

Very nice place. I spent 1 week quarantine here. Everyone is kind, room are good, clean and quiet. I couldn't expect a better experience. The staff make the difference. After quarantine, you can visit all the nice shops and restaurants around here. I will come again!

Excellent service Excellent people

- 프런트: 친절함
- Room: 좁고 방음안됨(사진으로는 파악곤란)
- 식사: 맛없음
※ 기타 불만: 위홈 수수료(호텔과 직접 예약도 좋을듯)
* 자가격리자라 청소도 안되고 도시락 잔반을 직접 처리하여야 함은 정책사항이라 인정됨

I stayed at the DH Naissance hotel for the 14-day mandatory quarantine. It could not have been a more pleasant stay ! The room was very clean, comfortable, and most importantly the view over Seongbuk-gu was just outstanding! Thanks a lot for being very helpful during my stay: room service was delivered very quickly and the quality was exquisite! I highly recommend DH Naissance Hotel, and I look forward to booking it again!